This article precisely speaks on tools of e-CRM which are readily accessible ones that keeps trending more than a year long! Let’s get a picture of what e-CRM is before jumping into tools… e-CRM is one of a kind, which aids in attracting, handling and retaining customers. An e-CRM strategy defines the goals for your … Continue reading “e-CRM : Everything you need to know!”
CRM being a vital factor while running a business. CRM strategy is formed with an idea of how businesses approach customer interactions and building relationships. This involves collecting customer data’s and their previous history for providing better services which drive higher revenues. When you have a very strong CRM strategy for your business, this, in … Continue reading “Zoho CRM – Advanced Filters for a better Digital Transformation”